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These troubleshooting steps will cater to current issues encountered after updating to Weava’s 1.50.15 version. To cater to the current issues, our developers have updated the troubleshooting steps.

Before doing these steps, please make sure that you have updated your Weava chrome extension (link)

  1. Clear site data on your Weava web browser1. Go to  https://www.weavatools.com/app/login   then right-click your screen. Select the (1) Inspect option.

     

    1.2 Select the (1) Applications tab then click the (2) Clear Site DataNOTE: Please make sure that the indicated “Storage” is http://weavatools.com

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