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These troubleshooting steps will cater to current issues encountered after updating to Weava’s 1.50.22 version. To cater to the current issues, our developers have updated the troubleshooting steps.

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Before doing these steps, please make sure that you have updated your Weava chrome extension (link)

1. Clear site data on your Weava web browser
   1.1 Go to  https://www.weavatools.com/app/login   then right-click your screen. Select the (1) Inspect option.
   

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   1.2 Select the (1) Applications tab then click the (2) Clear Site Data
   NOTE: Please make sure that the indicated “Storage” is http://weavatools.com
   

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2. Clear site data on the Chrome Extension
   2.1 Go to the “Manage extension”

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2.2 Open “Developers Mode” on the upper right side of the page

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